Forget-me-not Dreams and Vintage Themes

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Shipping details

Momatuvi offers free delivery on purchases over £20.00

Purchases under £20.00 will cost £1.95 P&P

International deliveries cost £6.99

 

As shoppers ourselves, we empathise with the importance of receiving products within the time frame in which was promised. In view of this, we are committed to offering a great service and will endeavour to get your items to you as soon as possible. However as many items may have been handmade or custom-made, delivery times may vary, depending on how much work is required in the creation of each product. Busy seasons, such as Christmas, may also affect delivery times too.

 

If more than one product is ordered which differ from each other, they may be dispatched at seperate times too, reflecting on the nature of production or manufacture.

 

Despatch timescales on most products will be made between 24 - 48 hours from ordering. However, the despatch timescales on other products will be clearly detailed under item description. Once goods have been sent, we will send you a despatch confirmation email informing you that your products are on their way to you. If you have an urgent order to be delivered, do contact me after purchase and I will make your order a priority.

 

We would like to point out that, as we are currently using Royal mail as our delivery service, we have no control over the actual timescale of the delivery. We are happy using their service as a way to deliver goods to our customers and have had no problems with their service in the past. However, in the unlikely event that your goods will take longer to deliver and not manufacture, than specified in the product description, you will be notified by email as to when you can expect to receive the goods. Should you wish to cancel your order prior to it being created, you will be able to do so at this point.

 

If you have a query about particular delivery, or our delivery terms, that we haven’t covered here, please email tanya@momatuvi.co.uk, and she will be happy to answer any queries.

 

Wooden crate